The Opqo installation process asks you to identify the assignment methods you wish to use for technicians and managers.


Confirming the currently configured Assignment Strategies


You can confirm the currently configured Assignment Strategies as follows:


  1. In Maximo, go to the Automation Scripts application
  2. Open the automation script: STAUTOSCRIPT.STAMCONFIG
  3. The top section of this script contains the assignment strategies selected during installation.


For example:


appConfig = {
  "general": {
    "assignment": {
      "technician": {
        "strategy": "LeadAssignmentStrategy"
      },
      "manager": {
        "strategy": "SupervisorAssignmentStrategy"
      }
    }
  }
}


The example above specifies the following assignment mechanisms:


  • Technician: LeadAssignmentStrategy
  • Manager: SupervisorAssignmentStrategy


Currently, there is no way to enter this selection again directly via the app.  However you can change the configured options via the following methods.



Re-Perform the Opqo Installation Process


You can trigger the Opqo installation process to be required from the Opqo app, which will allow you to change the selected assignment mechanisms.


Please note that this will prevent other users from using the application, until the installation process is completed again.


  • In Maximo, go to the Automation Scripts application
  • Open the automation script: STAUTOSCRIPT.STAMVERSION
  • Delete this automation script
  • Log into the Opqo app on your device as an admin user, and follow the prompts to select new work assignment options.


Note: The Opqo installation process only allows installation of the base configurations for assignment strategies.  
Additional configuration must be done manually. See the section below and the article Identifying Assigned Work Orders for more details.


Manually Edit the Configuration


Follow the following steps to manually edit the configuration:


  1. In Maximo, go to the Automation Scripts application
  2. Open the automation script: STAUTOSCRIPT.STAMCONFIG
  3. The top section of this script contains the assignment strategies selected during installation.


You can change the configured assignment mechanisms by modifying the assignment strategies in this configuration.


Please see the article Identifying Assigned Work Orders for details of the available assignment strategies and their configuration options.



Note: For more information on Opqo configuration and the role and contents of the STAUTOSCRIPT.STAMCONFIG script, see the Configuration Overview article.



If you have questions please do not hesitate to contact us or create a support ticket for more assistance.